boohooman returns portal

You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Hoodies, Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Were really sorry to hear that youve received an item thats not in perfect condition. You dont need to remember to keep your proof of postage its all digital! I . OUR RETURNS POLICY. Find out how to return Just pop your items in something non see-through, sealable & waterproof. If you have a delivery related question or maybe you need to track your order. BOOHOO PREMIER. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. You can unsubscribe at any point. 1. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. All InPost Lockers are in well lit, safe and secure areas with ample parking. Make sure you keep proof of postage! All InPost lockers are accessible 24/7! Jeans, For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Graphic Tees. Login to our returns portal. Please turn it on so that you experience this sites full capabilities. By subscribing, you agree to receive marketing communications from boohoo by email. You can cancel your contract here. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Returns via the portal are fully tracked. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. I have received a faulty or an incorrect item, would there be a charge to return? 2. There is no returns label in my parcel, how do I return? Once you have processed your return in the portal you're ready to post it off! Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Don't worry, if this does happen we will contact you first. Hoodies, Post if off! Once our checks are complete well refund your credit/debit card. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! Login to our returns portal. Your refund will be processed once we've received your unwanted items. *Extra 10% discount sent via email to new subscribers only. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. What should I do if I receive an incorrect or faulty item? Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Select your preferred return option (Print returns label at home or in store options). Items must be unworn, unwashed and unused with the original labels still attached. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You don't need to remember to keep your proof of postage - it's all digital! below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Login to Boohoo's returns portal. https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona One of our customer service agents will be more than happy to look into this for you. 90z Revival, If you decide to keep one of the items, you need to pay for delivery. To experience the full world of Boohoo, please enable these or check whether another program is For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Unfortunately we don't offer an exchange facility. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Returns FAQs If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. With loads of styles landing each week and regular trend updates you can be sure to get the latest. If your items dont make it back to us, youll need to open a dispute with the carrier. Hear about exclusive offers, get early access to collabs & quicker checkout. Simply return your item(s) and reorder for a replacement. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). (These need to be unworn/unwashed/unused and with original tags) We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Either print your returns label at home or in store. You've got 28 days to send something back to us from the day you receive it. 6,240 people have already reviewed boohooMAN. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Simply return your item(s) and reorder for a replacement. Items must be unworn, unwashed and unused with the original labels still attached. This does not affect your statutory rights. I can't see the refund on my bank statement. If you have any questions about extending your invoice, please contact Klarna. How long does it take to process my return? Please return your item(s) to us after finding the fault, and remember to get in touch before You can unsubscribe at any point. Ive paid with Zippay How do returns & refunds work? Your return arrives back at boohoo! You may be liable for import and pay a custom duty charge for orders over the customs threshold. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. *Extra 10% discount sent via email to new subscribers only. 5. You dont need to remember to keep your proof of postage its all digital! You'll get an email once we receive your returned item. 3. Your refund will be processed once we've received your unwanted items. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We have printer-less options too if you dont have a printer! Login to our returns portal. } Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. No packaging, no problem! Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns cost $4 and you can track them as they make their way back to our US hub in New York. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Your order will be held in the locker for 72 hours. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. You can return your item to us for a refund, and then place a new order to get the item of your choice. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Please return unsuitable items in its original packaging. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Email Address The email address used to place your order. You'll get an email once we receive your returned item. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Copyright 2022 boohoo.com. Post if off! All rights reserved. Your browser's Javascript functionality is turned off. Widow Hill Road Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). You will need your order number and email/last 4 digits of your phone number. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. We dont offer exchanges right now. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. AUSTRALIAN RETURNS LABEL Confirmation; Please complete the required fields to help us retrieve your order details . If this could be the case, please check your emails including spam and junk. Log onto your Portal here . If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Select your preferred return option (Print returns label at home or in store options). If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Log onto our portal here. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . Repack your items (These need to be unworn/unwashed/unused and with original tags). Whether you're on website or app, just flip the switch! Copyright 2022 boohoo.com. 90z Revival, To experience the full world of Boohoo, please enable these or check whether another program is Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. If you decide to keep one of the items, you need to pay for delivery.