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He was very knowledgeable and suggested the best way to access my money the fastest way possible. eToro Review 2023: Is It the Right Trading Platform for You? Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Hi there,We sincerely apologize for your negative experience. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. I wish I never started using this app, its so frustrating!!! One of our representatives will be reaching out to you shortly. Hi Eric,Thanks for letting us know about your concern. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. We always try our best to do our job well and your kind words make it all worthwhile. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). How likely would you be to recommend finder to a friend or colleague? Have a blessed day. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Hi Hadar,We sincerely apologize for the inconvenience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. This makes it one of the few cash advance providers that doesnt require a bank account. Have a blessed day. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Their support team provides on-site implementation and training where required. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Money accessed through PayActiv will show as a deduction on your next paycheck. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Have a wonderful day. These offers do not represent all deposit accounts available. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. We always try our best to do our job well and your kind words make it all worthwhile. However, we'd like to learn more about your situation and what exactly happened. There are no monthly maintenance fees to have a PayActiv account and no activation fees. This company offers employers and their employees the opportunity to access their earned wages before payday. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. There are no fees or interest charges associated with your payday cash advance. Faster access to your money. Hi Contrast,Thank you for taking the time to write a review about your experience. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. :). Latest Reviews. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Head over to our Support Form and someone from our team will assist you. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Mr. Davis worked very hard to help me and work with his supervisor. In 2020, Payactiv released a short film titled, "We Heard You." Image: Woman on the street looking at her mobile phone. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In the Business to Business Service category. In 2020, Payactiv released a short film titled, "We Heard You." Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. This is the absolute worst app!! :), I am changing my review again because grace helped me out with no problem. Verification can help ensure real people write reviews about real companies. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Hi Bill, sincerest apologies for the inconvenience. Payactiv works by partnering with employers to offer advances on their earned wages. This could put you at risk of getting caught in a cycle of debt. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. It's pretty simple, actually. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. We'd like to turn this around and resolve your issue ASAP. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Dont use Payactiv. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Up to 4 days early deposit of government payments2. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Verification can help ensure real people write reviews about real companies. Have a blessed day. Davis M has saved the day once again! Get the money you worked for today, to spend on what matters to you. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. :). However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Advice to Management We're looking into your account. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. He kept his word n stayed on contact with me. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. App Store is a service mark of Apple Inc. View our transaction pricing details. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Some employers also may limit how much of an advance theyre willing to offer. We also ensure all reviews are published without moderation. A team member will be in touch ASAP. 1 Standard rates for data and messaging may apply from your wireless provider. Sign up for our daily newsletter for the latest financial news and trending topics. Ronnie was a FABULOUS agent to work with. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Thank you again! Payactiv: Enrollment is free. Have a blessed day. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Hi Angelica,We sincerely apologize for your negative experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Like I said, I do want to thank him again for this. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Hey! :). Hi there,We sincerely apologize for the inconvenience. No commitment. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Hi Victor,We sincerely apologize for your negative experience. Our scoring formula weighs several factors that differ from Anyways 5/5 for Davis M! iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Have a blessed day. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. We may also receive payment if you click on certain links posted on our site. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. I have been using payactiv for almost 3 years now and they never get my hours worked right. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. To resolve your issue, we need your account details. They cant help you resolve any issues. We'd like to turn this around and resolve your issue ASAP. but Davis M deserves a raise plus more. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. We'd like to turn this around and resolve your issue ASAP. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. We'd like to turn this around and resolve your issue ASAP. The app is high-rated on the App Store and Google Play store. Over 3 million HR leaders trust our advice. thank you! Hi Elizabeth,Thank you for taking the time to write a review about your experience. I wish my employer used a more reliable system. Your earnings, spending and savings with you in control. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Agent after agent kept telling me to wait an additional 24 hours. Money is available immediately. Have a blessed day. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Learned alot about financial stress and that I was not alone. Replies to negative reviews in < 24 hours. In terms of security, no app is 100% secure. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Zachary Marshall gave me the best customer service that Ive ever had!! PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Learn how its rewards program works and see if the card is right for you. Ray M. made it so easy to get set up where i can have access to my wages. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Workers don't need permission to access earnings prior to payday. he is a great agent and payactiv needs to give the man a raise cause he is awesome. Find out who should really be using Kraken and who might be in over their heads. I always have a problem and no one can fix it. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Applying for PayActiv is easy. Their customer support team is available via live chat and call 24/7.. Have a blessed day. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. 2023 Trustpilot, Inc. All rights reserved. Heres how Payactiv compares to Earnin, another popular cash advance app. Very knowledgeable and patient. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Yes, its legit. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday.