why did depop limited charge me why did depop limited charge me

Today, Depop is a place where millions of users come to celebrate their style and discover culture. Depop suggests that you do not ship your item until you receive the payment. Your recipient will need to pay their local Post Office the amount due to receive their package. Creating unique looks, new trends and making new from old. Its never happened before while using Depop or any app. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. but I'm can't seem to upload them to the claim. What You Need to Know Before Selling on Depop. When they updated to extra-small I didnt bother to go back to update my older listings. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Read Next: How to Ship on Your Own on Depop. Congratulations! You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. It was removed by the firm in a few hours and her password was reset. Learn more. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Please read rules before posting. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. With Paypal, you can get a hold of an associate through their live chat message center. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Scammed through Depop. Then, tap on 'Set up your shop'. Payment issues with Paypal and Depop can happen to anyone. You will need a shipping scale, measuring tape, and a printer. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. We actually update the tracking information on both Paypal and Depop. Ah that's brilliant thank you so much, you've put my mind at ease!! The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. They will email you once an agent is available so make sure to have your email notification on. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . The depop limited charge just reoccurred the next day and it went through. Please read rules before posting. Read about our approach to external linking. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Depop fee + taxes + shipping (if you use ship with depop). That's so bad, the other person must know exactly what they have done. Work-flow can help the Cash-Flow. Your description must disclose that you are working with a third-party to source and manufacture your products. When it comes to print-on-demand service providers, we recommend Printful and Printify. Your PayPal account is connected to your Depop account. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Please read my full disclosure policy for details. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. In this article, weve shared many important things you must know before selling on Depop. Keywords can call out details like stitching, embroidery, and every single color you can see. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. A collective of individuals who inspire and grow with their evolving style and values. Apr-22-2015 12:43 PM. Then, tap on 'Set up your shop'. It should have no effect on the deliverability of your packages. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Create an account to follow your favorite communities and start taking part in conversations. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Fee Breakdown: - 10% Depop fee Add a photo/logo that represents your brand and tap on Next. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Select Selling > Refund Depop fee. Below is a simple chart that shows how it works. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Step 2: Tap on the Setting icon from the top right side of the screen. I am a bot, and this action was performed automatically. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Disconnect your Paypal from Depop and reconnect again. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. You are viewing the PayPal Community Archives. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Make sure to check out the International USPS shipping guide for more details. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). But don't worry, How To Pack & Ship An Xbox (With Pictures). The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. 1999-2023 PayPal, Inc. All rights reserved. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. Repeated violations will result in a ban. Is it likely that I'll win my money back without the screenshots attached? Step 1: Log in to your Depop account on their website. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 1999-2023 PayPal, Inc. All rights reserved. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Depop charges a 10% selling fee for sales on the platform. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Step 2: Add a photo/logo that represents your brand and tap on Next. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. For reference, my first three sales on Depop were temporarily on hold. Really confused how this can happen. Test out different poses. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). You can select shipping with Depop, meaning you dont have to configure shipping manually. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. What does this mean and why did it happen? The BBC is not responsible for the content of external sites. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. You are viewing the PayPal Community Archives. Follow these steps when you want to create a Depop listing. This includes your email, credit card, and bank account. They are inclusive, diverse, progressive and creative. Any post that does not adhere to them is subject to removal. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. We use cookies to ensure that we give you the best experience on our website. Create an account to follow your favorite communities and start taking part in conversations. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. guccidurags. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. The cost savings to the customer can help to boost your sales. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Listing an item on Depop is completely free. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . This content may be old or outdated. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. It also shows up in my PayPal activity, So what's gonna happen? If this is the case, you need to wait 7-10 business days. Does anybody know if I will get my 90 back? They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Lets dive right in. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. Make sure the email on your Paypal account and your Depop account match. And what is depop limited? The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. When it comes to print-on-demand service providers, we recommend Printful and Printify. Press J to jump to the feed. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. In case something goes wrong, youre protected by. Can pre-loved clothes make fast fashion sustainable? Creating unique looks, new trends and making new from old. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Depop Fees. Pirate Ship doesn't have any control over this process. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. You lost any seller protection by sending to another address than the paypal registered address of the buyer. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. ***UPDATE** SWIPE FOR ANSWER!! It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. First, I needed to choose a platform. Please search the subreddit before posting to see if the topic has already been discussed. Add photos, description, price, and all the other details that weve discussed above about your product. Want to Shop More Sustainably? It's such a widespread problem now.". I'm sure Depop will have that policy too good luck!! Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. I feel like im doing something wrong or not understanding? Or, do you have a collection of handmade products that you'd like to start selling? We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. If youre not sure which one to choose between these two, check out this detailed comparison of. You will need to make sure that all account details that Paypal asks for are verified. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. In their system, a carrier will sometimes switch the first and second address lines. I received only a few bids per item, and I sold them for less than they were worth. Something similar happened to me the first time I got a PayPal payment. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. What I was missing was the notification of payment received from my buyer. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. Step 6: Now tap on List your first item. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Good to know it's normal doe. Consider Shopping Secondhand. Leave the Archive. They may even ask for PayPal payment via friends and family. By browsing this website, you consent to the use of cookies. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. As know I have lost out on an item and money when I haven't done anything wrong? Want a Great Deal on a Big-Ticket Kid Gift? You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Theres no need to buy high-end photography equipment to takegreat product photos. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. "The fact that this has been going on for monthsis unacceptable. However, you can create your account through the Depop app as well, as the process is the same. A listing page is where the customers view a product. - made sure not to do it through friends & family because I know people get scammed that way so often. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. Advice, staff picks, mythbusting, and more. We independently review everything we recommend. Unlike Etsy, Depop does not charge listing fees. What does this mean and why did it happen? If you had met seller protection paypal would have reimbursed you. And my balance wasnt negative either. Any post that does not adhere to them is subject to removal. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. On Wednesday, the shopping site Etsy . Depop proudly states that 90 percent of its active users are under 26.