will my bus pass be renewed automatically will my bus pass be renewed automatically

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Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. You can start using your new pass immediately, just like you would with a new debit or credit card. These cookies track visitors across websites and collect information to provide customized ads. All content 2023 Southend-on-Sea City Council. I have applied for my new bus pass, what should I do with my current pass? This might be a letter confirming your eligibility and asking if you wish to renew. You will receive your pass by post within 5 working days. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Alternatively you are able to renew your vouchers online. Higgins, Telford & Wrekin Councils Customer Services Manager, said. A 5 administration fee will be required for a replacement bus pass. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Copyright 2023 Wisdom-Advices | All rights reserved. But opting out of some of these cookies may affect your browsing experience. What should I do? You can get an older person's bus pass when you reach State Pension age. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Calls from mobiles are likely to be considerably higher than those from landlines. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Please note you will require your customer number to complete the form (This can be found on your renewal letter). We will need to see evidence of your new address. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If you cannot apply online for any reason please contact us. Flexible support fund - available at . For further information see. Apply for a new age-related pass. Disability-related passes can be valid for 1 - 5 years. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. How much longer should the Sun remain in its stable phase? all that. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Apply for your bus pass by visiting the GOV.UK website. How do I apply for a disabled persons bus pass? Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. new pass.. You may need to provide proof of your new address. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Free travel before 9.30 am on infrequent services. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Where you caught it and at what time, along with your destination. Your bus pass will be renewed automatically. Application forms for the 'English National Concessionary Travel Scheme . "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If you do not receive your new pass please contact our information line on 0345 600 0659. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Please ensure that you keep us informed of any changes to your name or address. I have moved into Gloucestershire. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. For Seniors, pricing is as follows: One-way fare: $1.00. Alternatively, you can renew your pass online. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If your current bus pass is due to expire within the next month, this is an indication that we . If you have an age related pass or travel vouchers, we will automatically renew them when they expire. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. This cookie is set by GDPR Cookie Consent plugin. We apologise for any inconvenience that this situation may have caused you. Renewing your Bus Pass. Call us on 0345 200 0388 for an application form or for assistance completing one. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Age-related passes will be valid for five years. The list of these services is on the GCC web site, under Transport. If you have an older person's pass that expires in the next two months renew online with the following links: -. Changes To Renewal Of Concessionary Bus Passes. Please let us know if you no longer require a bus pass. 3 Post office. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You also have the option to opt-out of these cookies. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. However, GCC has not been involved in this. How long does it take to renew an older persons pass? Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. In London, you can use your card on buses but not on the Underground Train services. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. . If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. No, your bus pass cannot be used on National Express services. Can I use my English senior citizen bus pass in Scotland? system now generates new passes automatically at least a fortnight before the If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If you move address, update the details on your bus pass at least three weeks before the renewal date. Learning impairment that has resulted in an arrested state of development before adulthood. See. Passes that were automatically renewed should be received by 1st March 2023. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Bus The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. We will post your renewed bus pass 18days before the old one expires. It tells you about: Bus passes are issued for up to five years. You can apply for a replacement bus pass by filling in the lost bus pass application form. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. My age-related pass has now expired but I have not received a new one. What are the 3 most important parts of a motherboard? If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Welcome to the Highways Service Information Centre. As a general rule, it is usually cheaper to call during the evenings and weekends. 2 Are senior bus passes renewed automatically? You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Can I use my disability-related with a companion bus pass in other parts of England? Will receive a renewal form, as evidence is required to obtain a new pass. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. I am an age-related bus pass holder and my current bus pass is due to expire soon. Copyright Lancashire County Council 2022. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Daily fare: $2.00. Find out which bus company you wish to comment about on our bus operator contacts page. You will need to pay 10 to replace this pass. You can apply for a disabled persons bus pass if you are a Medway resident. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. How long will my new bus pass be valid for? Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Auto-renewal for an older person's bus pass. Our free email alerts will help keep you up to date with the things that matter to you. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Blackpool: Apply for or renew your bus pass. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. How does violence against the family pet affect the family? If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. It is no longer. So, to find out if you're eligible and where to apply, get in touch with your local council. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Blackburn with Darwen: This should include: -. Lancashire: Disabled person's bus pass . Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. You can apply for your renewal bus pass online. By clicking Accept All, you consent to the use of ALL the cookies. Completed renewal forms will be processed and new vouchers issued approx. We send out renewed passes by the end of March. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. All young disabled pass holders must provide a new photo if they wish to renew. renewed people had to fill in forms and submit photographs but we have scrapped You will need to apply to this authority for a new pass. Are you struggling with the cost of living crisis? If you have moved address since receiving your bus pass, please notify us of your new address . There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have any problems using your card, it will be necessary for you to contact the bus company directly. The cookie is used to store the user consent for the cookies in the category "Performance". We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. The cookies is used to store the user consent for the cookies in the category "Necessary". It does not store any personal data. We also use cookies set by other sites to help us deliver content from their services. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Your bus pass will be renewed automatically. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Unable to drive for reasons of medical fitness. You don't have to do anything, unless you have moved since we sent you your last pass. I have not had an automatic renewal what do I do? If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Renewing an older persons bus pass. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Your new pass will be not sent until a week before your old. If you have not received either a letter or full pack call us straight away on 01452 426265. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Residents are. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. It is not valid in Wales* or Scotland. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. igo card for 11 to 16 year olds. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You won't need to renew your bus pass when it expires. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my OAP bus pass on trains? Can I use my pass on Trains? If you have any questions, you can call us to discuss your application on 0345 200 0388. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. N94. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. You should have received all the information you need by now. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Concessionary bus passes will no longer be renewed automatically. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Older Person's bus passes will be renewed soon. five years Collecting an application form from your local library. Username Password Forgotten your Password? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Where can I get a bus pass for an older person? Your pass will be automatically renewed if you have used it within the last 13 months. You may be eligible for financial support. Youll need to provide proof of identity. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be No, concessionary bus passes are not accepted on the night Buses. Older person's bus pass renewal. This cookie is set by GDPR Cookie Consent plugin. No. Please check with the county council in the area you plan to visit. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. I have moved out of Gloucestershire. However, you may not be allowed to use your bus pass on night buses i.e. This can be your email address or set to something memorable for you. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. 5 How long does it take to renew an older persons pass? Currently this is at age of 66. You should have receive your renewal form by mid-February. You do not need to renew an igo card. Freedom Pass expiring: How and when to renew London travel permits. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. This form can be completed and returned in the envelope provided with your form. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Disabled person's bus pass There's no central provider of the disabled person's bus pass. These cookies will be stored in your browser only with your consent. Lee When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. The form will ask for a new passport-sized photo, which will be printed on their new card. 4 Apply online. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. This can be done online or at a participating library. Unemployed people. Apply for or renew your bus pass. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Lee Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass.