palo alto saml sso authentication failed for user

Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. The log shows that it's failing while validating the signature of SAML. Enter a Profile Name. The member who gave the solution and all future visitors to this topic will appreciate it! If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. This issue does not affect PAN-OS 7.1. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. In the Admin Role Profile window, in the Name box, provide a name for the administrator role (for example, fwadmin). It turns out that the Palo Alto is using the email address field of the user's AD account to check against the 'Allow List'. (SP: "Global Protect"), (Client IP: 70.131.60.24), (vsys: shared), (authd id: 6705119835185905969), (user: john.doe@here.com)' ). Palo Alto Networks - Admin UI supports just-in-time user provisioning. Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level Guaranteed Reliability and Proven Results! All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You may try this out: 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider. In the worst case, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N). Session control extends from Conditional Access. No. Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. Manage your accounts in one central location - the Azure portal. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. Send User Mappings to User-ID Using the XML API. This website uses cookies essential to its operation, for analytics, and for personalized content. The member who gave the solution and all future visitors to this topic will appreciate it! In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. with PAN-OS 8.0.13 and GP 4.1.8. palo alto saml sso authentication failed for user. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. by configuring SaaS Security as a SAML service provider so administrators enterprise credentials to access SaaS Security. Click the Import button at the bottom of the page. Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. Firewall Deployment for User-ID Redistribution. By continuing to browse this site, you acknowledge the use of cookies. e. To commit the configurations on the firewall, select Commit. An Azure AD subscription. Note: If global protect is configured on port 443, then the admin UI moves to port 4443. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. This topic describes how to configure OneLogin to provide SSO for Palo Alto Networks using SAML. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. Step 2 - Verify what username Okta is sending in the assertion. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/d77c7f4d-d 767-461f-b625-8903327872/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "azure_SAML_profile". Upgrading to a fixed version of PAN-OS software prevents any future configuration changes related to SAML that inadvertently expose protected services to attacks. Empty cart. Contact Palo Alto Networks - Admin UI Client support team to get these values. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. Configure SSO authentication on SaaS Security. When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. Additional steps may be required to use a certificate signed by a CA. Port 443 is required on the Identifier and the Reply URL as these values are hardcoded into the Palo Alto Firewall. Any advice/suggestions on what to do here? Reason: SAML web single-sign-on failed. On the Select a single sign-on method page, select SAML. Whats SaaS Security Posture Management (SSPM)? In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. If the user has an email address in a different domain than the one the PA is configured to allow, then the PA denies the . when Browsing to GP portal URL, redirection and Microsoft auth works fine and continues to Portal site. If a user doesn't already exist, it is automatically created in the system after a successful authentication. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. Configure Kerberos Server Authentication. The button appears next to the replies on topics youve started. 06-06-2020 2023 Palo Alto Networks, Inc. All rights reserved. Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. I am having the same issue as well. 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Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. On the Basic SAML Configuration section, perform the following steps: a. By default, SaaS Security instances To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. The error message is received as follows. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. This is not a remote code execution vulnerability. Configure SAML Single Sign-On (SSO) Authentication. or vendor. provisioned before July 17, 2019 use local database authentication Houses, offices, and agricultural areas will become pest-free with our services. The same can be said about arriving at your workplaceand finding out that it has been overrun by a variety of pests. Can SAML Azure be used in an authentication sequence? This will redirect to Palo Alto Networks - Admin UI Sign-on URL where you can initiate the login flow. Enable Single Logout under Authentication profile, 2. It has worked fine as far as I can recall. Main Menu. url. The client would just loop through Okta sending MFA prompts. SaaS Security administrator. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. 2023 Palo Alto Networks, Inc. All rights reserved. The Palo Alto Networks - Admin UI application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. But when Cookie is expired, and you manually select gateway that is not the Portal/Gateway device, authentication fails; Authentication failed please contact the administrator for further assitsance, System logs on Gateway shows nothing, but System logs on Portal/Gateway show "Client '' received out-of-band SAML message:". Resources that can be protected by SAML-based single sign-on (SSO) authentication are: In the case of GlobalProtect Gateways, GlobalProtect Portal, Clientless VPN, Captive Portal, and Prisma Access, an unauthenticated attacker with network access to the affected servers can gain access to protected resources if allowed by configured authentication and Security policies. For more information about the My Apps, see Introduction to the My Apps. By continuing to browse this site, you acknowledge the use of cookies. The SAML Identity Provider Server Profile Import window appears. In early March, the Customer Support Portal is introducing an improved Get Help journey. No evidence of active exploitation has been identified as of this time. the following message displays. Configure below Azure SLO URL in the SAML Server profile on the firewall This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled (checked) in the SAML Identity Provider Server Profile. Identity Provider and collect setup information provided. SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. CVSSv3.1 Base Score:10 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H), CWE-347 Improper Verification of Cryptographic Signature. XML metadata file is azure was using inactive cert. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. 09:48 AM. https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. - edited and install the certificate on the IDP server. The BASE URL used in OKTA resolves to Portal/Gateway device, but I can't imagine having to create a GlobalProtect app on OKTA for the gateways too? Local database Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. After hours of working on this, I finally came across your post and you have saved the day. Status: Failed Search for Palo Alto and select Palo Alto Global Protect Step 3.Click ADD to add the app Step 4. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. When an Administrator has an account in the SaaS Security auth pr 01-31-2020 Save the SaaS Security configuration for your chosen I used the same instructions on Portal & Gateways, so same SAML idp profile. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. In early March, the Customer Support Portal is introducing an improved Get Help journey. Any suggestion what we can check further? Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. There is another optional attribute, accessdomain, which is used to restrict admin access to specific virtual systems on the firewall. 04:51 PM. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. 04:50 PM Select SSO as the authentication type for SaaS Security There is no impact on the integrity and availability of the gateway, portal, or VPN server. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. This website uses cookies essential to its operation, for analytics, and for personalized content. July 17, 2019, this topic does not apply to you and the SaaS Security In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). When a user authenticates, the firewall matches the associated username or group against the entries in this list. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. To commit the configuration, select Commit. . You'll always need to add 'something' in the allow list. The member who gave the solution and all future visitors to this topic will appreciate it! Okta appears to not have documented that properly. Expand the Server Profiles section on the left-hand side of the page and select SAML Identity Provider. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. b. Using a different authentication method and disabling SAML authentication will completely mitigate the issue. The administrator role name and value were created in User Attributes section in the Azure portal. If you don't have a subscription, you can get a. Palo Alto Networks - Admin UI single sign-on (SSO) enabled subscription. This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK, CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H, https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP, Product Security Assurance and Vulnerability Disclosure Policy. Old post but was hoping you may have found the solution to your error as we are experiencing the same thing. The LIVEcommunity thanks you for your participation! I've not used Okta, but In Azure you can stack one enterprise app with all the required portal and gateway URLs. 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. Error code 2 - "SAML Validation (IdP does not know how to process the request as configured") incorrect # or unsigned issuers in response or an incorrect nameID format specified. I'd make sure that you don't have any traffic getting dropped between Okta and your firewall over port 443, just to verify something within the update didn't modify your security policies to the point where it can't communicate. There are three ways to know the supported patterns for the application: your GlobalProtect or Prisma Access remote . Duo authentication for Palo Alto SSO supports GlobalProtect clients via SAML 2.0 authentication only. Login to Azure Portal and navigate Enterprise application under All services Step 2. In this section, you test your Azure AD single sign-on configuration with following options. mobile homes for sale in post falls, idaho; worst prisons in new jersey; and ( description contains 'Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "Azure_GP". Palo Alto Networks is not aware of any malicious attempts to exploit this vulnerability. Once you configure Palo Alto Networks - Admin UI you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. As soon as I realized what this was, I closed everything up andstarted looking for an exterminator who could help me out. 06-06-2020 must be a Super Admin to set or change the authentication settings In addition to above, the Palo Alto Networks - Admin UI application expects few more attributes to be passed back in SAML response which are shown below. Enable User- and Group-Based Policy. with SaaS Security. Set up SAML single sign-on authentication to use existing The Identity Provider needs this information to communicate Select the SAML Authentication profile that you created in the Authentication Profile window(for example, AzureSAML_Admin_AuthProfile). https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClizCAC. To configure the integration of Palo Alto Networks - Admin UI into Azure AD, you need to add Palo Alto Networks - Admin UI from the gallery to your list of managed SaaS apps. In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. This will display the username that is being sent in the assertion, and will need to match the username on the SP side. In this tutorial, you'll learn how to integrate Palo Alto Networks - Admin UI with Azure Active Directory (Azure AD). In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. In the Authentication Profile window, do the following: a. Step 1. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. To configure Palo Alto Networks for SSO Step 1: Add a server profile. A new window will appear. In the Type drop-down list, select SAML. Like you said, when you hit those other gateways after the GP auth cookie has expired, that gateway try's to do SAML auth and fails. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. Click Accept as Solution to acknowledge that the answer to your question has been provided. Click Accept as Solution to acknowledge that the answer to your question has been provided. authentication requires you to create sign-in accounts for each On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. To deploy push, phone call, or passcode authentication for GlobalProtect desktop and mobile client connections using RADIUS, refer to the Palo Alto GlobalProtect instructions.This configuration does not feature the inline Duo Prompt, but also does not require that you deploy a SAML identity . In the SAML Identify Provider Server Profile Import window, do the following: a. Sea shore trading establishment, an ISO 9001:2015 certified company has been serving marine industry. Update these values with the actual Identifier,Reply URL and Sign on URL.