aritzia return policy covid aritzia return policy covid

"The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. We are not able to offer exchanges online. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. For more details about our return and exchange policy, see. You are a vital part of our community, now and forever. Were extending our Returns & Exchanges policy. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Our boutiques are officially reopening. "Our goal is to do our part for the global well-being. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. Your Aritzia. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. We appreciate your patience during this time. (Super World LA is slated to open later this year.). Aritzia started a phased reopening of stores on May 7. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Sale items marked with a discount of 50% or greater are final sale. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. See, Click to View our Accessibility Statement. Click to View our Accessibility Statement. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. Want good news asap? Were in this together. This depends on what stage of the order process your purchase is at. To order Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Opinions expressed by Forbes Contributors are their own. In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. Where impact and internal change are concerned, its an ever-evolving process. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. permissions/licensing, please go to: www.TorontoStarReprints.com. Dates will be confirmed at a later date. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Cision Distribution 888-776-0942 Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Can I refund it? Are your stores open? Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Dates will be confirmed at a later time. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. CBC's Journalistic Standards and Practices. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. Insider info on sales, new arrivals and more good stuff. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. As we navigate this complex and changing landscape, were being challenged on a daily basis. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. Brian Hill In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Returns are free within the US when signed into your Aritzia account. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. By subscribing to this BDG newsletter, you agree to our. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Aritzia is expanding its donations. rights reserved. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Steady, now. On this page youll find store info, shipping info, and all the As to your most pressing Qs. I dropped an item off at a store for repair. Artizia survived during the COVID-19 pandemic by shifting to a far more intensive digital selling strategy. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. VANCOUVER, B.C. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). Aritzia is a vertically integrated, innovative design house of fashion brands. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Steady, now. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. 2023 Vox Media, LLC. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. Only seven, including four in Manhattan, remain closed. While our stores are reopening, we recommend returning your order and placing a new order online. "SHAME on Aritzia for using the people's money," wrote another. Without the luxury of time to prepare, weve been thrown into a world crisis. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Hey! Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. This post has been updated from its original form for clarification. Our goal is to do our part for the global well-being. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. Warm wishes and happy holidays to you and yours. This report by The Canadian Press was first published July 9, 2020. We learn, we refine, we continue to make changes, Wong shares. The Aritzia Refund policy is similarly strict . Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Some also reported that staff used a system of acronyms to racially profile customers in retail stores. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. It is also shifting all support office employees to flexible working arrangements. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Yes. It will also be donating all profits to the Aritzia Community Relief Fund to support its . Box 500 Station A Toronto, ON Canada, M5W 1E6. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. These recommendations are applicable to Alberta and may differ from other jurisdictions. With Love, VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . The Company designs apparel and accessories for its collection of exclusive brands. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. To order copies of Sale items marked with a discount of 50% or greater are final sale. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . "Y'all are a multimillion dollar company. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. If you checked out while signed into your Aritzia account, no postage fee will be deducted. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. All Rights Reserved. The Company designs apparel and accessories for its collection of exclusive brands. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. TnAction Spring 23 just launched. Aritzia will provide an. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. Aritzia is a vertically integrated, innovative design house of fashion brands. A Cisioncompany. Subsequent instalments to Afterpay may be required. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. Online purchases can be exchanged in store. Sorry, no refunds to original form of payment for sale or discounted items. expressly prohibited without the prior written consent of Toronto You can pick it up as soon as the store reopens. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. "Our goal is to do our part for the global well-being. Net revenue increased by about. It can take up to 14 days to receive and have your return processed onto your original method of payment. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. More premier locations are becoming available and under increasingly compelling financial terms, he said. I cover captivating visionaries in fashion & lifestyle. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. How can I find out if my local store is open? Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Hit the Submit Order button before you're ready? (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Don't worry, you can unsubscribe from our mailing list at any time. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. We are the place to shop right now in the United States, Hill noted. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. The dynamic nature of this situation means that things are always changing. Shop Now. Message and data rates may apply. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. It was really important for us not to layoff or furlough anyone. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Aritzia is an innovative design house and fashion boutique. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. from 8 AM - 9 PM ET. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. "Our goal is to do our part for the global well-being. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. It says customers will still be able to continue shopping through the company's website for the time being. Aritzia has a pretty strict (and somewhat unique) exchange policy. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Subsequent instalments to Afterpay may be required. "Our goal is to do our part for the global well-being. "Well take those learnings into account as we move forward." 2023 BDG Media, Inc. All rights reserved. Once signed into your account, access your. Free shipping & free returns on all orders, all the time. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. For every package purchased (you can pick up the Diamond package for $100. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzia Community Relief Fund + Our People. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. Warm wishes and happy holidays to you and yours. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. We look forward to the day we can open our boutiques to you once again. We know that every decision we make during this time impacts our community as a whole. Hours are as follows: Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. All of this transpired without having to lay off a single employee. Mar. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. For more information on Afterpay, please see our Afterpay FAQ.