Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. As a trader, benefit from our attractive wholesale. Use a Rad charger for the best results. If you find any reasons for connection errors, try to fix them. A simple rule of thumb is charging after every ride. Thank you for visiting freakycyclist.com. Another common problem with Rad Power Bikes is the failure of the remote and display systems. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. You are using an out of date browser. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. Its crucial to keep riding the bike. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. You can find one or more disconnections or loose connections. But its not worth repairing a battery. Additional $60 shipping & handling charge . Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. However, if you arent confident to DIY the repair job, get professional help. Brakes need lots of adjustments to maintain tightness. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. Choosing a new assembly option will also update the assembly option for the other items in your cart. According to you the charging malfunction of your electric bike Rad-Power-Bikes comes from a malfunction or from the incompatible charger? Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Prepare your camera to record a video of working through the troubleshooting steps below. Were sorry, Built + Delivered is not available for the delivery address you entered. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Never open a lithium-ion battery pack. Take your bike to a reputable ebike shop or contact rads help center for consultation. Squealing noises show that there are vibrations between the disc pads and caliper. Do an inspection and implement relevant replacements. Replacement batteries have an additional $60 shipping & handling charge. It may not display this or other websites correctly. Keep a fire extinguisher nearby in the event the battery ignites something else. There are situations where one or more hydraulic brake system components become either non-functional or damaged. You can find one or more disconnections or loose connections. Dec 6, 2022. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. For a better experience, please enable JavaScript in your browser before proceeding. Upgrades on derailleur and seat advised. Then diagnose the wiring and the sensor itself. 4000 miles on a Radwagon here- Keep your spokes tight and true. The ultimate error in a rad power bike is that the bike refuses to turn ON. Fortunately, here are tips for checking and solving these problems in this article. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Besides, there can be a pedal-assist or throttle system for controlling the motor speed. Make sure they are aligning and functioning correctly. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. Frostybikes; Apr 27, 2021; 2. This is not a paid add for Rad Power B. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Not sure of there's something wrong with the battery on my radrunner or the charger. Reasons being, its extremely dangerous and can pose lethal consequences. Rad power electric bike batteries come with a battery level indicator. Here we suggest a couple of things to check first. If I simplify, an ebike is nothing but a regular bicycle with motor assistance. Motor and battery are the key components of an electric bike. Bike Battery sales and repair | Lithium Battery | bike batteries. Ensure the remaining battery power is fully discharged. Consider Replacing the Battery; if it is exhausted and stops charging itself. That's scary. Cargo & utility Haul it all. Dec 28, 2022 . If you're putting your battery away for more than two weeks, keep it at around 75 percent charged and check on it every month to make sure it's staying at that level. A permanent solution would be replacing and cleaning the shoe adjuster. However, they come with some problems that make owning or purchasing them challenging. After getting a new or restored throttle, reinstall it. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. Never open the battery housing, which will void the warranty and can result in battery damage. The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. Rad electric bikes have fuses. In addition split lock washers aren't designed to be reused, as with every time they're compressed the steel loses strength and the sharp edges typically only bite the surface material and nut once. Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. Your email address will not be published. Radpower bikes mostly come with both PAS and throttle assist systems. If its dirty, clean it well. You must select a location for your selected assembly option. One morning, five minutes into a charge cycle, one of the batteries caught fire and exploded inside Dutch-X's downtown warehouse; a worker on the scene luckily avoided injury. This is another major reason why Rad Power Bikes fail to start. 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. Turn it to ON and try again. Rad power bike pedal assist not working, 4. Our electric bikes have won more awards than any other brand from Electric Bike Review. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. Besides, fuses can prevent short circuits. Required fields are marked with *. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. But while its one thing to hear the phrase Built in the USA, its another thing entirely to see it in action. A solid red light indicates that the charger is working normally and that your battery is being charged. Widgets, Explore From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. However, the bike should be free from loose connections to avoid the motor cut. At first, you have to check the wiring and connection, especially the prongs. Its also critical that you inspect the battery mount terminals. Buy an all-new RadRunner 3 Plus & get a free Passenger Package. This can be attributed to the rear wheel motor being exposed to more stress. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Lets hear it for our batteries! The battery is the source that runs the motor. Only have 250 miles. As with any appliance, you should unplug your charger when youre not using it to charger your battery. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. If youre outside of that range, try and find a location within it to charge again. Dedicated to building a perfect bike, for everyone. Rectify the connection error as I described earlier in the post. All in all, Rad Power bikes are reliable bikes and are worth having. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. Besides, a low-quality cheap spare battery can create this problem. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. Afterward, park the bike in a dry location to allow the bike systems to dry out before use. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. The RadRunner can be equipped with a patent-pending passenger package. More. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. Get some Spare Connectors and rectify the connection issues by Soldering. But its a pretty evolving list these days. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Just a hint to (hopefully) spiff up your journalism. There the bikes are hand-built by a single technician. About Us | If you do come across salt or saltwater, however, there are steps you can take to help minimize any damage to your bike or battery. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. Bike is pretty much functionless right now. Follow these steps to find the source of your failure. Now, loosen the clamp bolt with an Allen Key. For this, a professional can offer the best assistance. Rad Power Bike Battery Not Charging (Do This FIRST! This problem occurs due to overload, like a sudden voltage jump. Best MTB Gear | So you are wondering what are the probable sources of this binding breakdown? Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. If some new technology comes out, we dont have to find a way to integrate it into many different models, it will immediately fit all of our bikes because we design them this way from the beginning, Sean explained to me. Newport Beach-based Electric Bike Company invited me out to its factory south of Los Angeles to see for myself what goes into the process of building high quality, American-made electric beach cruisers. That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). If the sensor is too far from the magnet ring, push it to bring them closer. Overview. You need to troubleshoot your bike and correct the problem in such a case. Lets learn 5 reasons why the rad power bike not working and figure their solutions out. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. The bikes come in a specially-sized box with custom foam blocks cut and shaped to fit the bikes, perfectly protecting them inside the box. Singletracks Merch | They help the bike to protect the components from overload. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. So, I decided to write this blog and contribute to this community. We shut it down right away, dried everything as best we could, and he went back to work. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. Read on! What you should do: The Standard External Battery may have a blown fuse but dont worry! Battery level seems to fluctuate depending on use. It blinks when you rotate the pedal. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Then try to pull out the grip. Speaking of the Tektro Dorado hydraulic disc brakes, Electric Bike Company originally wanted to assemble its own brake levers, lines, and calipers on the bikes from Tektros parts, but Tektro doesnt allow companies to perform such assembly, and instead only ships the brakes as a complete assembly, pre-bled from its Taiwanese factory. document.write(new Date().getFullYear()); When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Only true issue was loose spokes. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. Ann M. Apr 22, 2017 . Company The battery came from a bike the owner hadnt been familiar with. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. Besides, the Rad help center is always there to help you. Press Esc to cancel. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. One has a key port on its battery, however. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. Buying a Rad Power Bike? If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. That helps ensure that we can update the bikes as quickly as possible. Generally, the bikes are efficient and geared towards a greener globe. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. However, make a replacement if its damaged. Battery came out of the box charged to 3 bars/ about 50%. Support Us | Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? They have a specific lifespan on your Rad-Power-Bikes e-bike. When batteries explode, its said that the flow of ions has become abnormal or unstable. Squeal noises from brakes are usually annoying. In some cases, the brake pedals might be below. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. If you already have an account, click here to reset your password. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. After seeing the problems with inconsistent wheel quality, Electric Bike Company invested in wheel building and truing machines. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. Electric Bike Company has a team of twenty-something employees that all live around the community. Bike Tire Deflates When Removing Pump: Why Does This Happen? Whenever the throttle stop working, you should restore or replace it. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. Rad bike is one of the most uttered names in the ebiker community. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. How do I reset my Rad power bike battery? Sign up to get the latest on new releases and more. The bikes are meant to replace gas-guzzling cars and are geared towards a greener globe. Located in Southern California. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. The charger is designed to stop charging automatically when the battery is fully charged. If it seems to be restorable, clean and lubricate it. lets look at all the Reasons and Solutions, How to Convert a Mountain Bike to a Hybrid: 5 Must-Do and 7 Optional Steps, Reasons Why Your Rockshox Reverb Is Stuck Down, Reasons Your Bikes Rear Wheel Is Not Spinning Freely | The Fix, 2. When its time to take a spin, just slide it back on. Get a good quality charger and charge the battery at the correct voltage. A few days later the battery swelled enough to crack the track pad from underneath. If there are any loose connections, rectify them. Serving all of the US. However, you can still ride the bike by peddling manually. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. This could be due to a damaged or overheated battery, or overcharging a battery. If it doesn't work, find another one. In addition, bike racks have maximum weight limits, and removing the battery can save you up to 7.7 pounds. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. What's in an Electric Bike Category Name. We still see products using split lock washers, but seldom where they're relied on for safety or security. Whether your bike has a semi-integrated battery or an external one, there are times when it refuses to turn on. However, 3 mm is the distance considered to be optimum for them. A low brake fluid mainly results from a leak in the system. Sometimes, your brakes might pull to one side when you step on them, thus not working efficiently. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. Press Esc to cancel. If you encounter such challenges, we recommend contacting an expert for a repair or replacement. Let me explain. No worries! This will also prevent range decline from unnecessary charging. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. A day or two is not a cause for concern, but after a while, it starts to add up. they can store a lot of energy in a small amount of space good grammar. If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. Check to see if the connections are loose and need to be fully seated. Unplug the Charger Once Your Battery is Fully Charged. Then place the throttle correctly and temporarily fix it with a zip tie. Firstly you have to check the battery and the connectors. There arent any delivery options in your area at this time. So, you can quickly know whether or not the battery has enough charge. Replies 27 Views 5K. Rad Power Bikes Battery Charging: Tips to Follow. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. When in doubt, ask an expert for help. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. Customize your ebike so it effortlessly fits into your lifestyle. JavaScript is disabled. For the case of the display, unplug the Rad UI Display connector to remove the old unit. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. You can send Micah tips at Micah@electrek.co, or find him on Twitter, Instagram, or TikTok. I hope you will get a solution. Even packaging is an area for pride at Electric Bike Company. Finally, close the grip cap, and you are done. 2021 Hi-C Battery LLC. If the problem persists, its time to involve a professional. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. While the battery cells are welded off-site, the rest of the battery is assembled under the same roof as the rest of the e-bikes. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. Lastly, check whether the PAS is working or not. Use an official Rad charger when adding a charge your battery for the best results. Still, many riders dont have clues on how to troubleshoot their rad bikes. Do you wish your eBike came with a longer range from the factory for those extended adventures? Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. In this case, its good to replace the Pedal Assist Sensor. As Sean explained to me, What we build is a very personal product, these electric bikes. It appears when the battery is not charging correctly. MTB Podcast | 3. If they dont work, we offer solutions for a couple of common situations. However, theyre an indication that the brake is damaged. Rad should know about it. 1273 S. Cherokee St, Denver, Colorado 80223 USA. One customer specifically complained of having six broken spokes. Views 4K. Get something good instead. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Who wouldnt want to bring their electric bike on a road trip? Turn it off, and remove the battery. . Fix the prongs if it is bent or broken. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. You need to make a quick replacement to avoid accidents when such happens.
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